--- title: Quick Start Guide description: Create your account, set up your firm, and work your first case through the five settlement rooms. ---
Quick Start Guide
Welcome to CaseSolo, the settlement OS for personal injury law firms. Daily work runs on five rooms: intake, medical truth, cited demand, negotiation, and fail-closed IOLTA.
For the pilot path with launch boundaries called out, use the Pilot Quick Start instead.
Before you start
- You need a work email address you can open (for verification).
- A firm admin completes firm setup; staff should ask their admin for an
- Supported browsers: current Chrome, Edge, Firefox, or Safari.
invitation link instead of signing up solo.
Step 1 — Create your account
- Open the CaseSolo registration page.
- Enter your name, work email, and a password.
- Submit the form, then open the confirmation email and click the verify link.
- Sign in with your email and password.
If the code or link expired, request a new one from the sign-in page or ask your admin to re-invite you.
Step 2 — Set up your firm (admins)
After your first sign-in, the onboarding wizard walks you through:
- Firm details — Firm name, address, and practice areas (for example,
- Plan — Pick a starting plan. Plans are billed per firm; current tiers
- Team invitations — Invite attorneys, paralegals, and staff by email.
- All set — You land on Home and can create your first case.
auto accidents or slip and fall).
are $29 / $59 / $119 with 50 / 500 / unlimited cases. See Plans & Pricing.
Each person gets their own invitation link.
Staff joining a firm: open your invitation link, create your account, and your role is assigned by the admin. If you get stuck in the wizard on a trial invite, contact your admin — the wizard no longer traps single-seat invites.
Step 3 — Learn the layout (2 minutes)
Open each area once so you know where things live:
| Area | What it is for | |------|----------------| | Home | Five settlement rooms first, then firm overview and urgent work | | Work | Cases, tasks, calendar, deadlines, checklists, depositions | | Clients | Contacts, leads, opposing counsel, experts, providers | | Documents | Upload, organize, and generate legal documents | | Money | Billing, trust, insurance, invoices, revenue, expenses | | AI & Automate | Agents, workflows, firm knowledge, review queues | | Insights | KPIs, reports, and analytics (advanced reports stay behind a toggle) | | Integrations | Connected apps, webhooks, API keys, marketplace, developer tools | | Settings | Firm configuration, security, notifications, branding, diagnostics |
Tips that save time later:
- Press ⌘K (Mac) or Ctrl+K (Windows) to jump anywhere by name.
- The sidebar collapses; section flyouts and the inner rail keep context.
- Dashboard settlement rooms open filtered case lists (
/cases?room=…) whose
Full details: Navigating CaseSolo.
counts match the room. Opening a live matter from a room list takes you to the next settlement move, not the overview.
Step 4 — Create your first case
- Click Work in the sidebar, then New Case to open the intake wizard.
- Enter client information, incident details, and case type.
- If the client does not exist yet, create them on the wizard — you are not
- Submit. The case is created with a unique case number (for example,
bounced to Contacts.
2026-0001) and starts at the top of the lifecycle.
Step 5 — Work the five settlement rooms
Follow the rooms in order. The case header always names your next settlement-path move:
- Intake — Qualify the lead. A lead opens the overview so you can convert
- Medical truth — Add treatments, bills, or records on the medical
- Cited demand — Generate the demand from stored medical truth on
- Negotiation — Log offers with a dollar amount (money events require
- Fail-closed IOLTA — Clear open liens first (the ledger names them), post
it to intake.
chronology page itself. Active Treatment is owned by the first stored treatment, bill, or record.
/cases/:id/demand. The letter carries page-level citations and an exhibit index. Recording delivery marks it delivered; CaseSolo does not email, fax, or mail the letter.
one). After cited delivery the room offers Log offer; while the matter is negotiable it offers Log acceptance. Settlement is owned by a logged acceptance, never by a status dropdown hop.
the IOLTA debit (a debit on a SETTLEMENT matter moves it to DISBURSEMENT), then reconcile. The ledger refuses debits that would overdraw or bypass open liens (TRUST_OPEN_LIENS).
The full walkthrough with every guardrail is in Core Workflows.
Step 6 — Know your role
Your firm admin assigns roles:
| Role | Access level | |------|--------------| | Admin | Full access, firm settings, billing | | Attorney | Cases, documents, tasks, AI tools | | Paralegal | Cases, documents, tasks (limited settings) | | Intake Specialist | Leads, intake, case creation | | Read Only | View-only access |
If you cannot see a case, you may not be assigned to it or your role may not allow access — ask an admin or the supervising attorney.
Step 7 — Get help and stay current
- Use the Help section in the sidebar or in-app messaging.
- After a deployment, if you see old data, refresh the page first; if it
- Anything odd goes faster with context: page URL, case number, what you
persists, follow the stale-version and cache guide.
expected, and what happened.
Next guides
- Account Setup, Onboarding, and Invitations
- Navigating CaseSolo
- Creating a Case
- Core Workflows
- Common Issues and FAQ